Privacy Policy

Last updated: December 2025
The Lindum Hotel
1a Carlisle Parade, Hastings, East Sussex, TN34 1JG
United Kingdom
Phone: 01424 434070
Email: bookings@lindumhotelhastings.co.uk

The Lindum Hotel is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website.

1. Information We Collect
We may collect limited personal information when you contact us via email, phone, or contact forms. This may include your name, email address, phone number, and details of your enquiry. We do not collect or store payment information on this website.

2. Bookings via Eviivo
All room bookings and payments are processed externally through Eviivo’s secure booking platform. Any personal data you provide during the booking process is collected and processed directly by Eviivo, in accordance with their own Privacy Policy. The Lindum Hotel does not control how Eviivo processes your data.

3. How We Use Your Information
We use personal information only to respond to enquiries, provide customer support, and communicate with you regarding your request. We do not sell, rent, or share your personal data with third parties.

4. Legal Basis for Processing
We process personal data based on consent and legitimate interest, in accordance with UK data protection legislation.

5. Data Retention
Personal data is retained only for as long as necessary to respond to enquiries or to comply with legal obligations.

6. Your Data Protection Rights
Under UK GDPR, you have the right to access, correct, restrict, or request deletion of your personaldata. You may also withdraw consent at any time. To exercise these rights, please contact us using the details above.

7. Cookies
This website may use essential cookies to ensure proper functionality. No personal data is collected through cookies without your consent.

8. Data Security
We take appropriate technical and organisational measures to protect personal data fromunauthorised access, loss, or misuse.

9. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page withan updated revision date.

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact The Lindum Hotel using the details above.